FAQ

How do I withdraw money from Decoin?

1. Log in to the Decoin exchange and access your “Account” on the top right corner of the page by clicking the image icon;
2. Click on the “Wallet” tab.
3. Under the Wallet tab, click the “WITHDRAW” button;
4. Choose the cryptocurrency you want to withdraw from your Decoin exchange account;
5. After clicking “new address,” input the amount of coins you want to withdraw, insert the label, and then insert the address you want to send the withdrawal to.
6. A confirmation email will be sent to your email address with a "Confirm Withdrawal" link included. Please click it to confirm your withdrawal and continue.
7. You should now see a popup reading “Withdrawal successfully verified.” Your withdrawal request will be processed within 48 hours.

If you continue to have difficulties with the registration process, please contact our support.