2020-08-06
Account
Log Out
Log In
Sign Up
Home
Exchange
Buy Crypto
Wallets
Balances
Withdraw
Deposit
Transaction History
Distribution History
Activity
Open Orders
Order History
Trade History
About Us
Security
Support
English
English
日本語
中文
한국어
Português
русский
Log In
Sign Up
Account
Logout
EN
English
日本語
中文
한국어
Português
русский
DECOIN SUPPORT
Search
Send a request
Online support
FAQ
Getting Started
How do I Sign Up for the Decoin Exchange?
I have not received a conformation email, what do I do?
How can I purchase Decoins?
What is Decoin’s Fee Structure?
What discounts do I get when I use DTEP on the Decoin exchange?
KYC
Why does Decoin use KYC?
How do you complete the KYC Verification for your Decoin account?
Deposit
How do I make a deposit to Decoin?
What happens if my deposit never arrived at Decoin?
What happens if I deposited a wrong coin into Decoin?
What happens if I deposit the coins to a wrong address?
Security
What happens if an impersonator contacts me about Decoin support in Telegram?
Does Decoin use a Hot Wallet?
What is a cold multi-signature wallet?
My account was hacked, what do I do?
Two step verification
Why is Google 2FA important?
What happens if the Google Auth (2FA) binding fails?
How do I enable Google 2FA?
How do I reset the SMS authentication?
Withdrawal
How do I withdraw money from Decoin?
What happens if I withdraw funds to the wrong address?
What happens if the withdrawal is missing?
What is a Transaction ID?
Trending
How do I make a trade on Decoin?
How to use Stop-Limit Function?
What do I do if my open order did not go through?
Promotions
How do I contact Support?
What do I do if I forget my password?
This is test for Announcements
